CWeb signup emails | CharityWeb

Let's Inspire More Smiles Together!

Our online fundraising platform is robust and saves nonprofits like yours time and money. We believe this means more smiles all around -- for you and those you serve!

No Setup Fees. No Long Term Contract. $20 month (waived for volunteer orgs). Low Platform Fees.

We are a Works with Stripe Partner. Fill in this form then click "Connect with Stripe" to setup your Stripe merchant account. Stripe will return you to CharityWeb to complete the process.

Signup today and fundraise tomorrow!

CharityWeb Account Information

* Required fields.

Name of Your Organization*

Web Address of your home page: *

Federal EIN or tax id. This will be used to configure your receipts.

Which of our services will you set up first? We use this information to provide the most relevant documentation to get you started.

First Name*

Last Name*

Address*

Address, line 2

City*

State/Province*

Zip/Postal Code*

E-mail Address*

Preferred Phone*

Password*

Confirm Password*

How did you hear about us?

Is your group run solely by volunteers, e.g. no full-time paid staff member? If so, you qualify for CharityWeb for Volunteers and thus the monthly fee of $20 is waived. Check here to indicate that you qualify.

Online Service Agreement:* Check here to indicate that you have read and agree to the Terms and Conditions. Note that your organization must be a 501(c)3 or a US-based charitable group to satisfy the terms of the agreement.

If you already have a Stripe account, Stripe will ask you if you want to give CharityWeb permission to connect our system with your account. Granting permission will not interfere with any other connections you have with your current account.

FAQ

If you don't see the answers below, contact us or visit our documentation site

Do I Need Technical Knowledge to Use CharityWeb?

Absolutely not - that's our job! Our engineers match the look and feel of your existing site - copying the wrapper and navigation for our Donate and Register modules. Donors will feel like they never left your site. The page is hosted on our secure server and you simply link to it from the Donate button on your homepage. We take care of providing the online receipt and sending the email thank you with your organization's email address. For our Event-A-Thon and Peer Fundraising Pages, we have a mobile-ready template that you can quickly customize for your needs.

Can I Use My Existing Merchant Account?

No, you can use a better one that can save you money and provides excellent service, flexibility, and advanced features such as Apple Pay and Google Pay. And, the money will still be directed into your current bank account. It is easy to apply -- you do while signing up -- and your account is typically approved within an hour.

Can You Process Monthly Gifts?

Yes. Signing up for a monthly gift is a feature of every donation page. You can set separate giving levels for one-time and for recurring gifts. Donors can log in and maintain their own recurring gifts via a donor dashboard. We send an email thank you after each successful charge and notify donors if their card has failed.

How Do I Access Transaction Data?

We store your data in a password protected control panel. You can view and download into an Excel or CSV file format 24/7. We do not charge for multiple users.

Are you PCI compliant?

Yes. We use Stripe's Level 1 PCI technology making PCI compliance easy for us and for you.

How Do You Prevent Fraud?

We have a lot of experience dealing with fraudsters and have several safe guards in place that virtually eliminate fraud.

Does Customer Support Cost Extra?

No. We're available through techsupport@charityweb.net or by phone 866.4.eTools ext 104. One of our experienced engineers will be happy to assist you.

What Makes CharityWeb Special?

We have over 20 years of experience with online fundraising and are happy to share our knowledge with you. We've worked with some of the largest charities in America. Plus, there is our personal touch. You will communicate with the same knowledgeable staff so we understand your unique needs.